Independent living is all about enjoying a vibrant, worry-free lifestyle with the freedom to do what you love. Assisted & supportive living offer personalized support as needed, so you can feel confident and cared for. Memory care provides compassionate, specialized support in a secure and comfortable setting for those living with cognitive deficiencies or forms of dementia.

Our Living Options quiz is a useful tool to help determine a suitable care level for your loved one. In addition, we are more than happy to discuss during a private consultation at any of our communities.

Yes, our chefs are on-hand daily – preparing nutritional meals and snacks. We also provide housekeeping – there is no need to pack that vacuum! Transportation assistance is provided when applicable to your daily needs, as well as our community excursions.

Yes! Bring anything that feels like home, because you will be at home here. We encourage residents to decorate and furnish their suites to feel just like home. You can bring your favourite pieces, photos, and keepsakes, and even hang pictures to make the space truly yours.

Amenities vary by location but often include fitness centres, libraries, theatres, craft rooms, salons, and beautifully landscaped gardens. Every community is designed to enrich your lifestyle.

Yes! Contact us to book a tour.

Absolutely. We know pets are family too. Many of our communities are pet-friendly. Check with your preferred community for specific guidelines on types and sizes of pets.

The cost varies depending on the community, the level of care you require, the amenities offered, and the style of suite you choose. We’re happy to provide detailed pricing information to help you find the best fit for your needs and budget.

Contact us or your preferred community for more detailed information.

Yes! Many Optima Living communities allow guests to stay overnight, either in your suite or in a designated guest suite if available. It’s a great way to host family and friends while maintaining your privacy.

Yes! Independent Living communities let you tailor your daily routine and choose which services or amenities to use, so you enjoy the freedom to live your day your way.

If your health needs change, many Optima Living communities have seamless transition options to higher levels of care, like Assisted/Supportive Living either within the same community or nearby, so you don’t have to relocate far from your familiar environment. Some communities also offer the option for you to bring in your own care support, giving you added flexibility while staying in Independent Living.

Independent living is great for seniors who like to do things on their own but also enjoy the perks of no maintenance, no grocery shopping, and no cooking/cleaning hassles. It’s a wonderful way to stay connected with others while having the peace of mind that support and extra services are available whenever you want them.

Our Optima Living communities offer a wide variety of activities to keep life fun, social and enriching. You’ll find everything from fitness classes, book clubs, and hobby workshops to cultural outings, social events, and guest speaker series. Each community has its own schedule tailored to the interests of its residents, so there’s always something to spark your curiosity and keep you active and connected.

Most independent living communities at Optima Living welcome adults aged 55 and up, but many of our residents are in their 60s, 70s, and even 80s, staying active, social, and independent in a supportive environment.

Typically for an Optima Living community, your monthly fee covers your suite, utilities, housekeeping, three meals a day, and access to social programs and amenities like fitness centres and libraries. Each community is different, so it’s good to ask for a detailed breakdown when you take the tour.

We understand how important dining options and dietary needs are for our residents. We offer a variety of delicious meal choices and do our best to accommodate dietary restrictions. We invite you to try a meal with us before moving in to experience our dining firsthand. Our caring chef is always happy to discuss any specific dietary needs or preferences you may have to ensure you feel comfortable and well-nourished in your new home.

At Optima Living, care plans are thoughtfully tailored to each resident. Care plans are designed around individual health needs, preferences, and daily routines, with regular updates to ensure the right level of support.

Absolutely. Care support is flexible, so if your needs change over time, the level of assistance can be increased or scaled back to match.

We encourage residents to stay as independent as possible. At Optima Living, our team offers support in a way that respects personal choice, allowing residents to control their own schedules and activities.

At Optima Living, families play an important role in both planning and ongoing assessments. Insights from families help personalize care, and they’re welcome to be involved in discussions with the care team.

Our assisted/supportive living communities offer a wide range of programs, like fitness classes, art and music therapy, cultural events, and guest speakers, to keep residents engaged, active, and socially connected.

Our long term care team often includes nurses, healthcare aides, dietitians, physiotherapists, occupational therapists, social workers, and the recreation team – all working together to support residents’ physical, emotional, and social well-being. Many communities also have visiting doctors who provide regular medical oversight and consultations.

Our care teams engaged residents and families in thoughtful conversations about future care wishes, including advance directives and end-of-life preferences. These discussions help ensure care aligns with the resident’s values and choices.

Families are viewed as partners in care. Our team offers regular updates, family meetings, and opportunities for involvement in care planning, ensuring caregivers feel informed, supported, and connected.

Eligibility typically starts with an assessment by a health authority case manager who evaluates medical needs and daily living capabilities. If eligible, the resident is enrolled by the provincial health authority to move into a suitable long-term care community. Some communities also offer private pay options for immediate occupancy, depending on availability.

Optima Living communities offer transparent, all-inclusive care packages, so you won’t face unexpected financial surprises if your care needs increase. Any changes to care service are discussed in advance, ensuring clarity and peace of mind.

Yes, absolutely. Many Optima Living long-term care communities offer safe, secure outdoor areas like gardens or courtyards where residents can enjoy fresh air and nature. Residents are also supported to join community activities, family outings, and special events, ensuring life stays engaging both inside and outside the community.

Yes, our Memory Care spaces are thoughtfully designed with secure entry points, easy-to-navigate layouts, safe wandering paths, and calming environments to ensure residents’ safety while promoting independence. Residents can freely participate activities outside of the neighbourhood and will be accompanied by someone who can ensure their safety.

Absolutely! Family involvement is encouraged through regular care updates, visits, family events, and collaborative care planning. We view families as integral partners in supporting their loved ones.

We offer a variety of enriching programs, including music therapy, art sessions, reminiscence activities, brain fitness exercises, and gentle movement classes-all tailored to engage cognitive and emotional well-being. Residents can freely participate activities outside of the neighbourhood and will be accompanied by someone who can ensure their safety.

If your loved one is experiencing increased confusion, wandering, difficulty finding their way back home, safety concerns, or challenges with daily tasks, it may be time to explore Memory Care. Our team can help assess needs and recommend the best care approach.

Yes, many of our communities feature secure, accessible outdoor areas such as gardens or courtyards, giving residents the opportunity to enjoy fresh air and nature safely.

We ensure that our team levels meet the needs of our residents at all times. While the exact ratio may vary throughout the day, we always have qualified wellness team available 24/7 to provide assistance and respond to emergencies. Our team is committed to providing personalized care, no matter the hour.

Our team is trained to recognize and respond to individual needs, regardless of the time. If your loved one is awake and restless, we’ll take the time to understand why. Whether it’s a shift worker’s routine, hunger, or simply feeling unsettled, we’ll use our knowledge of the individual to provide comfort and support. It’s not unusual for us to offer a cup of tea and some quiet time with television, or to assist them in getting dressed and starting their day if that’s what they prefer.

Yes, we do. We offer comprehensive continence management, which may include toileting routines and providing incontinence products as needed. We understand the sensitivity of this issue and are committed to providing discreet and respectful care.

We aim to create a true home for your loved one, and we accommodate residents for as long as we can meet their needs. While we cannot predict the exact length of stay, we’re committed to providing exceptional quality of life in a comfortable, home-like environment for as long as possible.

Every resident has unique needs, and care services are tailored to the individual. Our care approach focuses on overall well-being, not just individual tasks. This includes ongoing support such as cueing and redirection, as well as personal care like dressing and grooming assistance. Our flexible model adapts to changing needs, providing the right level of support each day. The relationship and trust between our residents and team members are most important.

Our team receives specialized training and takes the time to get to know each resident personally. This allows us to offer assistance and care in a way that works for each individual. We adapt to their rhythm and preferences, and our trained team use creative approaches to accommodate their needs in the moment best.

We understand that not everyone enjoys eating at set times or in a communal setting. If a resident prefers to eat at a different time, that’s perfectly fine. Our neighbourhood features a functioning kitchen, and team members can prepare snacks and meals with residents whenever they’re hungry.

All of our Memory Living Neighbourhood Team members are trained to identify and respond to unmet needs. We use specialized approaches to understand each resident’s expression better and work to anticipate and address their needs proactively. We value relationships and understanding.

Our Memory Living Neighbourhood is designed to be a safe and secure environment, but it is not a locked ward. Residents have the freedom to move about the neighbourhood and enjoy its amenities. For residents who may wander or become disoriented, we have proactive safety measures in place, such as camouflaged exits and WanderGuard systems.

Absolutely! We believe in fostering a sense of community and encourage residents to participate in broader community activities, including special events, socials, and outings. Family members are also welcome to join in the fun.

Yes! Our team plans regular excursions, drives, and special trips for residents in Memory Living. We can provide some examples and pictures.

We focus on providing a combination of daily activities that mimic “life at home” to include familiar and straightforward chores. This is complemented by organized activities that are layered in with a focus on physical fitness/movement and cognitive stimulation. We want residents to feel as if they are simply living at home, doing the activities that make them happy.

We provide additional support to both the resident and their family to ensure a smooth transition. This may include spending one-on-one time with your loved one initially, using their life story to assist them in interacting with other residents, team, and their new surroundings. Understanding their likes, dislikes, and needs will allow us to support their daily path. We are here to support you and your loved one.