Position: Director, Technology

Let us welcome you home

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

The Director, Technology will oversee the full software and hardware budget, lead IT governance and infrastructure planning, and ensure the organization’s systems and cybersecurity posture are robust enough to support continued growth. The successful candidate will be a proactive gatekeeper for software usage and procurement, a champion for best-in-class solutions, and a hands-on leader for desktop support and insourcing opportunities. 

Key Responsibilities 

Strategic Leadership & Governance

• Develop and execute a comprehensive IT strategy aligned with Optima Living’s mission, values and growth objectives.

• Lead IT governance, ensuring compliance with internal policies, SOX and external regulations.

• Create and maintain an infrastructure roadmap that supports scalability, reliability, and innovation.

• Utilize leading and relevant AI, automation, and data analytics technologies to drive the Optima Intelligence strategy.

• Collaborate with finance, operations, and legal teams to support enterprise initiatives and digital transformation.

Budget & Procurement Oversight

• Own the full software and hardware budget, including forecasting, cost optimization, and vendor negotiations.

• Serve as the gatekeeper for all software usage and purchases, ensuring alignment with business needs and security standards.

• Introduce and implement best-in-class software solutions where appropriate. Cybersecurity & Risk Management

• Lead the organization’s cybersecurity strategy, including risk management and ensuring systems and data are protected against evolving threats.

• Implement and monitor security protocols, incident response plans, and employee awareness programs.

Operational Leadership

• Build, lead and mentor a high-performing IT team, fostering a culture of responsiveness and technical excellence.

• Identify and execute insourcing opportunities to improve service delivery and reduce costs.

• Design an organization structure that can support all software including Yardi and Dayforce system administration in-house

• Ensure optimal functionality of all IT and communications systems at support offices and within the communities

• Oversee device lifecycle management, including requisition, deployment, and retirement in accordance with internal policies 

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field; MBA or equivalent preferred.

• Minimum 10 years of progressive IT leadership experience, ideally in healthcare, senior living, or multi-site operations.

• Proven track record in budgeting, vendor management, cybersecurity, and infrastructure planning.

• Strong leadership and communication skills, with the ability to influence across departments and levels.

• Strong communication, negotiation, and organizational skills

Why Join Optima Living? 

At Optima Living, we believe our people are our greatest strength. We are committed to fostering a supportive and engaging workplace where every team member feels valued, empowered, and truly at home. When you join our team, you’ll benefit from a comprehensive package designed to support your well-being, professional growth, and quality of life. 

Competitive Compensation 

Receive a market-competitive compensation package with pay progression based on your length of service and individual performance.

Health and Wellness Benefits 

We offer employer-paid health coverage for you and your family, including vision care, dental care, paramedical services, travel insurance, and a health spending account, ensuring your health and peace of mind are a priority. 

Career Growth and Development 

We are committed to your professional journey. Enjoy opportunities for advancement, access to ongoing training, and educational programs designed to help you thrive in your career. 

Financial and Life Support 

Our robust benefits package includes an employer-matching RRSP program, life insurance, and access to our Employee and Family Assistance Program (EFAP), providing support for every stage of life. 

Work-Life Balance 

We understand the importance of time for yourself and your loved ones. Our team members benefit from generous vacation entitlements, paid sick time, and additional paid days off to rest and recharge. 

Flexible Work Environment 

We support productivity through flexibility. Our workspaces include ergonomic sit/stand desks and collaborative open-office designs. Enjoy flexible start and end times, as well as hybrid work options that allow you to perform at your best, wherever you are. 

Team Culture and Recognition 

At Optima Living, we strive to welcome you home. Our culture is built on mutual support, inclusion, and teamwork. As a member of our team, you'll take part in team-building activities, social gatherings, and community fundraising events. Through programs like our “Shining Star” Employee Recognition initiative, we celebrate your contributions and stay connected to our shared mission, vision, and values.